Memorial Day Holiday – Operations and Lock Desk Hours
Although Carrington Mortgage Services, LLC (CMS) will be officially closed in observance of Memorial Day on Monday, May 30th; due to business needs there will be limited staffing in a good number of our departments. Normal business hours will resume on Tuesday, May 31st.
The Lock Desk will stop taking requests on Friday May 27 after 10AM PST / 1PM EST and will be closed on Monday, May 30, 2016. Normal Lock Desk hours will resume on Tuesday, May 31, 2016.
Locks that expire on the holiday will automatically roll to the next business day.
In addition there are some important disclosure considerations associated with the holiday:
· Monday, May 30, 2016 cannot be included in the rescission period for refinances
· Monday, May 30, 2016 cannot be included in the seven (7) business day waiting period between the date the initial Loan Estimate (LE) was provided to the borrower and the consummation of the loan
· When re-disclosure of the LE is required, Monday, May 30, 2016 cannot be included in the three (3) business day waiting period between the date the revised LE was provided to the borrower and the consummation of the loan
Issues related to locks should be sent via email to firstname.lastname@example.org.